Having asked Cultor Consultancy to implement a team building event using their G.O.L.F. programme, I was astounded by the beneficial effect it had on a group of people who had previously consistently under performed. U.K. Telecom Organisation

Having seen examples of the work that Cultor Consultancy had undertaken, I invited them to run a pilot coaching programme in our UK Call Centre. After four weeks of coaching support to the Agents and Team Leaders the results were so impressive we decided to run a full programme for the rest of the centre. U.K. Call Centre

By implementing a performance improvement programme our call centre took 1st place for fifteen consecutive months in an independently audited customer service survey - having previously been ranked no higher than 18th. Motor Industry

Cultor Consultancy improved sales conversions in our international call centre by 20% with a directly beneficial effect on the bottom line. Travel Industry

Cultor Consultancy developed a service into a sales programme for our bank which increased sales by 15%. Banking Industry

We asked Cultor Consultancy to help us transform attitudes and activities within our call centre. Our vision was to create an inspiring environment that our staff would enjoy working in and feel proud of. Cultor Consultancy adopted a professional and pragmatic approach and worked seamlessly with my management team in developing the unique culture and environment we have across the operation.International Call Centre

Working in partnership with Cultor Consultancy, we have identified and implemented real performance initiatives. Within a very short time, results have been demonstrably better than we could have hoped for, yet alone expected. Financial Services